Do you have to pay for watersports rentals?
Bicycle rentals, kayak rentals, and paddleboard rentals are all included in the resort fee. Stop by our recreation Tiki and let our seaside staff know what adventure you're looking for.

How much is your docking fee?
Please view our current pricing and docking guidelines for our Marina. 

Are you dog-friendly?
Guests bringing dogs will be charged a $50 nonrefundable fee per pet per day, a maximum of two dogs per room. A portion of the proceeds is donated to the Upper Keys Humane Society, Inc.

I will be arriving at the resort late; what should I do?
Please contact our front desk to make arrangements for any late check-ins after midnight.

I am interested in employment at your property. Where can I send my resume to?
Thank you for your interest in employment at our slice of paradise. Please apply to join our team at  We look forward to hearing from you.

Can I send a package to the hotel? It will arrive before I do.
We can hold a package for a guest for up to 2 weeks prior to their arrival date. Address the package as Guest: (name on the reservation) and send it to our address, 84001 Overseas Hwy Islamorada, FL 33036.

Are there mini-fridges, microwaves, and safes in the rooms?
There are mini-fridges, safes, and Keurig coffee makers in every room. We have microwaves available upon request.

Do you have a shuttle to the airport or nearby areas and attractions?
We do not have transportation to and from the airport. There are local airport shuttle companies available. We do have a shuttle that provides service within a 4-mile radius for our guests.

Is your Wi-Fi free?
Wi-Fi access is included in our resort fee.

Can I do laundry on property?
We do not have laundry services on the property; however, there are laundry facilities nearby.

Can you give me information about your pool?
We have two pools that are open 7 am–10 pm, year-round, for kids and adults of all ages. The pool area is not open to the public. We do not have a spa. Our main oceanfront pool is heated.

How many people are allowed in your rooms?
The maximum number of people allowed in each room varies based on square footage and fire code. Each room type and cottage specifies the number of people that can be accommodated.

I’m 17. Can I check-in by myself?
The minimum age to check-in is 21 years old.

Defrost on a Tropical Vacation!

Wondering where to defrost this winter? Plan your next getaway to Islamorada,Florida Keys.

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