Do you have to pay for watersports rentals?
Bicycle rentals, kayak rentals, paddleboard rentals, and snorkel gear are all included in the resort fee. Stop by our activities desk and let our seaside staff know what adventure you're looking for.

How much is your docking fee?
Please view our current pricing and docking guidelines for our Marina. 

Are you dog-friendly?
We welcome dogs up to 40 pounds in weight. Our one-time cleaning fee is $100.
View Dog Policy

I will be arriving at the resort late, what should I do?
Please contact our front desk to make arrangements for any late check-ins if after midnight.

I am interested in employment at your property. Where can I send my resume to?
Thank you for your interest in employment at our slice of paradise. Please apply to join our team at  We look forward to hearing from you.

Can I send a package to the hotel? It will arrive before I do.
We can hold a package for a guest for up to 2 weeks prior to their arrival date. Address the package as Guest: (name on the reservation) and send to our address 84001 Overseas Hwy Islamorada, FL 33036.

Are there mini-fridges, microwaves, and safes in the rooms?
There are mini-fridges, safes and Keurig coffee makers in every room. We have microwaves available upon request.

Do you have a shuttle to the airport or nearby area and attractions?
We do not have transportation to and from the airport. There are local airport shuttle companies available. We do have a shuttle that provides service to guests in the local area.

Is your Wi-Fi free?
Wi-Fi access is included in our resort fee.

Can I do laundry on-property?
We do not have laundry services on-property.

Can you give me information about your pool?
We have two pools that are open 7am–10pm, year-round for kids and adults of all ages. The pool area is not open to the public. We do not have a spa. Our main oceanfront pool is heated.

How many people are allowed in your rooms?
The maximum number of people allowed in our rooms is six people. We do have rollaway beds available upon request on a first-come, first-served basis.

I’m 17. Can I check-in by myself?
The minimum age to check-in is 21 years old.